Terms of service

TERMS OF SERVICE AGREEMENT

This website ("Site") is owned and operated by Yeayun Silk ("Company," "we," "us," or "our"). All references to these terms ("Terms of Service," "Terms," "Agreement") govern your access to and use of this Site, including any content, functionality, products, and services offered through the Site. Your use of this Site constitutes your unconditional acceptance of these Terms and all incorporated policies referenced herein.

By accessing, browsing, or making purchases through this Site, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service in their entirety. If you do not accept any provision of these Terms, you must immediately discontinue all use of this Site. These Terms constitute a legally binding agreement between you and Yeayun Silk, and your acceptance is expressly limited to these Terms alone.

We reserve the exclusive right to modify, amend, or replace any portion of these Terms at our sole discretion by posting updated versions on this Site. Such modifications shall become effective immediately upon posting. It remains your responsibility to review these Terms periodically for changes. Your continued use of the Site following any modifications constitutes your acceptance of the revised Terms.

All new features, tools, or services subsequently added to the Site will automatically be subject to these Terms of Service. The most current version of these Terms will always be available on this page and will supersede all previous versions.

Please note that our e-commerce platform is powered by Shopify Inc., which provides the technological infrastructure enabling us to sell our products and services to you. However, your contractual relationship remains exclusively with Yeayun Silk, and Shopify's role is limited to providing the e-commerce platform services.

SECTION 1 - ELIGIBILITY AND ACCEPTABLE USE POLICY

By accepting these Terms of Service, you affirm that you are either (1) of legal age in your state or province of residence to form a binding contract, or (2) the legal guardian or parent of a minor and have expressly authorized such dependent's use of this site under your supervision. You are strictly prohibited from utilizing our products, services, or this website for any unlawful, fraudulent, or unauthorized purpose, including but not limited to activities that violate local, state, provincial, national, or international laws, regulations, or statutes—particularly those governing intellectual property, data protection, and consumer rights.

Furthermore, you agree not to introduce, distribute, or transmit any malicious software, including viruses, worms, Trojan horses, or any other harmful or disruptive code designed to compromise the integrity, security, or functionality of our systems, networks, or user data. Any violation of these Terms, as determined in our sole discretion, will result in the immediate suspension or termination of your access to the Service without prior notice, in addition to any legal remedies we may pursue. Your compliance with these provisions is a material condition of your continued use of this platform.

SECTION 2 - GENERAL TERMS AND CONDITIONS

Yeayun Silk reserves the absolute and unrestricted right to refuse service to any individual or entity at any time and for any reason, without liability or obligation to provide justification. You acknowledge and agree that any content you submit or transmit through our Service (excluding sensitive payment information) may be transferred across multiple networks in unencrypted form and may undergo necessary technical modifications to ensure compatibility with different network protocols and devices. Please note that all credit card transactions are securely encrypted during transmission to protect your financial data.

Strict prohibitions apply to any unauthorized reproduction, duplication, copying, sale, resale, or commercial exploitation of any aspect of our Service, including but not limited to the website content, platform access, or service features. Such activities require our express prior written authorization. For clarity, the section headings contained within these Terms are provided solely for organizational purposes and shall not be interpreted to modify, limit, or otherwise affect the substantive provisions of this agreement.

This comprehensive framework ensures the proper operation of our Service while protecting both our business interests and your user experience. Any violation of these conditions may result in immediate termination of access and potential legal action, at our sole discretion.

SECTION 3 - INFORMATION DISCLAIMER AND CONTENT UPDATES

Yeayun Silk provides all content and information on this website on an "as-is" basis without warranties of accuracy, completeness, or timeliness. The materials presented are intended for general informational purposes only and should not be construed as professional advice or relied upon as the exclusive foundation for business or personal decisions. Users are strongly advised to verify critical information through independent, authoritative sources before taking any action based on content from this site. Any use of or reliance upon the information contained herein is undertaken entirely at the user's own risk.

This website may include historical records or archived data that by its nature reflects past circumstances rather than current realities. Such historical content is preserved strictly for reference purposes and should not be interpreted as representing present conditions. We maintain the unilateral right to alter, remove, or update any content on this platform at any time without prior notice, though we assume no obligation to maintain or refresh the information presented. Users bear sole responsibility for staying informed about any modifications to site content that may affect their use of our services. The absence of any update notification does not imply that existing information remains accurate or complete.

SECTION 4 - PRICING AND SERVICE MODIFICATIONS POLICY

Yeayun Silk maintains full discretion to adjust product pricing and service offerings without prior notification to users. We expressly reserve the unilateral right to alter, suspend, or permanently discontinue any aspect of our Service, including but not limited to product availability, features, or content, at any time and without obligation to provide advance notice. Such modifications may be implemented immediately and applied retroactively to pending transactions at our sole discretion.

By using our Service, you acknowledge and agree that Yeayun Silk shall bear no liability whatsoever for any consequences resulting from price adjustments, service modifications, temporary suspensions, or permanent discontinuations. This limitation of liability extends to all direct and indirect impacts on users, third parties, or business operations. Our pricing and service structure remains dynamic, and we assume no responsibility to maintain particular price points or service features for any duration. Users are solely responsible for verifying current pricing and service availability before completing transactions.

SECTION 5 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through our website and may have limited quantities; any returns or exchanges are governed solely by our Refund Policy. While we strive to accurately display product colors and images, we cannot guarantee that your monitor's display will match the physical products. We reserve the right (but not the obligation) to limit sales of any product or service to any person, geographic region, or jurisdiction, and to limit the quantities of any products or services offered, exercising these rights at our sole discretion on a case-by-case basis. All product descriptions and pricing are subject to change at any time without notice at our sole discretion, and we reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel the quantities of items purchased per person, per household, or per order. These restrictions may apply to orders placed under the same customer account, using the same credit card, or shipping to the same billing and/or shipping address. We also reserve the right, in our sole judgment, to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

If we make changes to or cancel your order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed. Please note that this attempt to notify does not constitute an obligation to successfully reach you.

You agree to provide current, complete, and accurate purchase and account information for all transactions conducted at our store. You further agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, ensuring we have the necessary details to complete your transactions and contact you as needed.

For more information regarding our policies on orders, cancellations, and returns, please read our Return Policy.

SECTION 7 - THIRD-PARTY TOOLS & FUTURE SERVICES

We may offer you access to certain tools or services developed and operated by third-party providers. Please be aware that we exercise no control, monitoring, or input over the operation, functionality, or content of these third-party tools.

You expressly acknowledge and agree that any access to such third-party tools is provided strictly on an “as is” and “as available” basis. We make no warranties, representations, or conditions of any kind regarding these tools, and we do not endorse them. Consequently, we shall bear no liability whatsoever for any issues arising from or related to your use of these optional third-party tools.

Your decision to use any optional tools offered through our site is made entirely at your own risk and discretion. It is your responsibility to ensure you understand and agree to the terms governing the use of any tool provided by the relevant third-party provider before utilizing it.

Additionally, we may introduce new services, features, tools, or resources on the website in the future. Any such new features or services will automatically be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS & CONTENT

Content, products, or services accessible through our Service may incorporate materials sourced from third parties. Links on our site may direct you to third-party websites that are not affiliated with us.

We do not examine or evaluate the content or accuracy of these third-party materials or websites. Consequently, we provide no warranties regarding such materials, websites, or any other third-party products or services, and we disclaim all liability and responsibility for them.

We shall not be liable for any harm, damages, or losses related to the purchase or use of goods, services, resources, content, or any transactions conducted on or through any third-party websites. It is your responsibility to carefully review the policies and practices of any third party before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products must be directed to that specific third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you send us submissions (such as contest entries at our request) or voluntarily send creative ideas, suggestions, proposals, plans, or other materials (collectively, ‘Comments’), whether online, via email, postal mail, or otherwise, you grant us a perpetual, unrestricted, royalty-free license to use those Comments. This includes the right to edit, copy, publish, distribute, translate, and otherwise utilize your Comments in any medium, for any purpose, without any obligation to you. Specifically, we are not obligated to: (1) keep Comments confidential; (2) provide compensation for Comments; or (3) respond to Comments.

We reserve the right, but are not obligated, to monitor, edit, or remove any content (including Comments) that we, in our sole discretion, determine to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.

By submitting Comments, you represent and warrant that they: (a) will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights; (b) will not contain libelous, unlawful, abusive, or obscene material; (c) will not contain any computer virus, malware, or harmful code that could disrupt the Service or any related website; and (d) will not originate from a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to their origin. You are solely responsible for the content and accuracy of your Comments. We assume no responsibility and disclaim all liability for any Comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

The collection, use, and disclosure of any personal information you submit through the store are governed by our Privacy Policy.

SECTION 11 - INFORMATION ACCURACY AND CORRECTIONS

Occasionally, information on our site or within the Service may contain typographical errors, inaccuracies, or omissions. These may relate to product details, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct any such errors, inaccuracies, or omissions at any time without prior notice. This includes the right to change or update information, or to cancel orders if any information on the Service or related websites is found to be inaccurate, even after you have submitted your order.

Unless required by law, we undertake no obligation to update, amend, or clarify information on the Service or any related website, including pricing information. Furthermore, the presence of a specified update or refresh date on the Service or a related website should not be interpreted to mean that all information therein has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Yeayun Silk makes no representations or guarantees regarding the continuous availability, security, reliability, or error-free operation of our Service. We expressly disclaim any warranty that results obtained through Service use will meet your expectations for accuracy or reliability. You acknowledge and accept that we may temporarily suspend or permanently discontinue the Service at any time without prior notification, and that all use of the Service is undertaken entirely at your own risk. All products and services are provided strictly on an "as-is" and "as-available" basis, with all faults and without warranty of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

To the fullest extent permitted by applicable law, Yeayun Silk and its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or other intangible losses, arising from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; or (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages. In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law. This comprehensive limitation of liability applies to all claims of any kind, including those arising from Service interruptions, communication failures, unauthorized access, theft, operational errors, or any other commercial damages or losses.

SECTION 14 - INDEMNIFICATION

By using our services, you hereby agree to fully indemnify, defend, and hold harmless Yeayun Silk, along with its parent company, subsidiaries, affiliated entities, business partners, and all respective officers, directors, employees, agents, contractors, service providers, suppliers, and representatives from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees and legal costs), demands, or actions brought by any third party that arise from or are related to: (1) your breach or alleged breach of these Terms of Service or any incorporated policies; (2) your violation of any applicable laws, regulations, or third-party rights; or (3) your misuse of the services or website. This indemnification obligation extends to all claims regardless of their nature or basis and survives your continued use of the services or termination of your account. You further agree to cooperate fully with us in the defense of any such claims, and we reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

SECTION 15 - SEVERABILITY CLAUSE

Should any provision within these Terms of Service be declared invalid, illegal, or unenforceable by a court of competent jurisdiction, such determination shall not impair the validity or enforceability of the remaining provisions. The affected provision shall be automatically modified to the minimum extent necessary to comply with applicable law while preserving the original intent of the parties to the greatest extent possible. In cases where modification is not feasible, the provision shall be severed from these Terms without affecting the binding nature and full enforceability of all other terms and conditions herein. This severability provision ensures the continued operation and legal effectiveness of all remaining Terms notwithstanding any judicial determination of partial invalidity.

SECTION 16 - TERMINATION AND SURVIVAL PROVISIONS

These Terms of Service shall remain in full force and effect until terminated by either party. You may terminate your agreement with Yeayun Silk at any time by formally notifying us of your decision to discontinue using our Services or by ceasing all use of our website. Notwithstanding any termination, all rights, obligations, and liabilities incurred by either party prior to termination shall continue in full force and effect and survive such termination indefinitely for all purposes. Yeayun Silk reserves the exclusive right, in our sole discretion and without prior notice, to immediately terminate your access to all or part of our Services if we determine you have violated any provision of these Terms. Upon termination, you remain fully responsible for all outstanding financial obligations accrued through the termination date, including any unpaid charges or fees. We may, at our discretion, suspend or permanently revoke your access privileges to our Services following termination without liability to you. This termination clause does not affect any other legal rights or remedies that may be available to either party.

SECTION 17 - COMPLETE AGREEMENT PROVISIONS

This Terms of Service agreement represents the complete and exclusive understanding between you and Yeayun Silk regarding your use of our Services, superseding all prior agreements, representations, discussions, or understandings - whether written or oral - including previous versions of these Terms. Our decision not to enforce any particular provision of these Terms shall not be interpreted as a waiver of our right to enforce that or any other provision in the future. All policies and operating rules published on our website regarding the Service are expressly incorporated into and form an integral part of this binding agreement. In the event of any ambiguity or uncertainty in the interpretation of these Terms, such ambiguity shall not be interpreted against either party as the drafter, but rather shall be resolved through reasonable construction of the agreement as a whole. This comprehensive agreement governs all aspects of your relationship with Yeayun Silk concerning the Service, and no other representations or promises outside these Terms shall be binding unless made in writing and signed by an authorized representative of Yeayun Silk.

SECTION 18 - GOVERNING LAW

These Terms of Service, along with any related agreements for the provision of our Services, shall be exclusively governed by and interpreted in accordance with the laws of Australia, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms, our Services, or your use of the website shall be subject to the exclusive jurisdiction of the courts of Australia, and you irrevocably consent to such venue and jurisdiction. This governing law provision applies regardless of your location or the jurisdiction where you access or use our Services, and it supersedes any contrary provisions in your local laws. By using our Services, you expressly waive any right to claim that Australian law does not apply or that another jurisdiction's courts are more appropriate for resolving disputes.

SECTION 19 - MODIFICATION OF TERMS PROVISION

Yeayun Silk reserves the exclusive right to modify, amend, or update these Terms of Service at any time and at our sole discretion. Any such changes will be effective immediately upon posting the revised Terms on our website, and the most current version will always be accessible through this page. It remains your responsibility to periodically review these Terms for any modifications, as your continued use of our website or Services following the implementation of changes constitutes your binding acceptance of the updated Terms. We are not obligated to provide individual notice of changes, and your failure to review the Terms shall not constitute grounds to challenge their validity or enforceability. The date of the last revision will be indicated at the top of this document, and by maintaining access to or use of our Services after such revisions take effect, you expressly agree to be bound by the modified Terms in their entirety. This modification provision applies to all users, including both new and existing customers, and supersedes any conflicting statements regarding changes to these Terms that may appear elsewhere on our website or in other communications.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@yeayunsilk.com.au